Andrew Bernstein is a highly skilled technical support professional with extensive experience in various roles across the IT industry. Currently serving as a Tier 3 Technical Support Engineer at Office Practicum since April 2018, Andrew specializes in software and operating system technical support, utilizing remote desktop protocols to resolve issues. Prior roles include Technical Services Engineer and Implementation Engineer at Nuix, where Andrew provided solutions for eDiscovery clients and managed migration projects. Andrew's career also includes positions as a Citrix Consultant at Anexinet, IT Manager at Grundy Insurance, Applications Integrator at Saul Ewing LLP, and System Administrator at Philadelphia Insurance Companies. Beginning as an IT Support Specialist at the University of Pennsylvania, Andrew holds a Bachelor's degree from Saint Joseph's University, further solidifying a strong foundation in technology and support services.
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