John L. is an accomplished Regional Onboarding Manager at OfficeRnD, overseeing a global team of Onboarding Specialists and implementing strategies that enhanced operational efficiency by 20%. Prior roles include Manager of Customer Success, where John L. achieved a 50% reduction in churn and 15% decrease in time to value through data analysis and collaboration with cross-functional teams. Experience also includes leadership positions at Streamline Health, focusing on customer satisfaction and support, and earlier roles at Florida International University, where John L. managed technology and marketing projects. John L. holds a Bachelor of Arts in International Relations from Florida International University.
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