Karan Singh possesses extensive experience in contact centre management and customer service, currently serving as Contact Centre Team Manager at Officeworks since June 2014, where responsibilities include team leadership, forecasting, leave planning, skillset management, and rostering. Concurrently, Karan has been the Contact Centre Manager at Harris Technology since July 2009, overseeing the planning and management of the National Contact Centre to meet ambitious sales, profitability, and customer service objectives through a dedicated team of sales consultants. Earlier career experience includes the role of Systems Analyst/Programmer at Fiji Electricity Authority from August 1988 to December 2001.
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