Samuel Roy

Samuel Roy is an experienced Business Analyst Chapter Lead and Product Owner at Officeworks, with a strong focus on leading key online projects and driving agile delivery to meet customer needs and achieve commercial success. With a background in customer experience management and data-driven decision-making, Samuel has a proven track record in digital and omni-channel customer journey enhancement, feature roadmap prioritization, and stakeholder management. Prior roles include leadership positions at Target and METRO Cash & Carry India, where Samuel managed category buying, vendor relations, and supply chain logistics. Samuel's educational background includes a Retail Executive Program from William & Mary and a Diploma in Change Management from Alison.