Amnah Malik is a Senior User Researcher with 16 years of experience in leading user-centered design and research methodologies. Currently at Ofgem, Amnah applies GDS standards to improve user experiences across digital services, having previously contributed to key government projects at Homes England. Amnah has held roles in various sectors, including healthcare and finance, where they focused on market analysis and customer insights. With a strong educational background that includes degrees in psychology and economics, Amnah continuously advocates for inclusive design practices and mentors teams in user research techniques.
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