Derek Cosgrove

Derek Cosgrove has extensive experience in various analyst roles, focusing on operations, billing, customer resolution, and quality control. Derek has worked at Sky for over two decades before joining Ofgem in 2021. Derek is skilled in providing detailed analysis, reporting, and resolving issues within systems. Derek is known for their expertise in training team members and collaborating with internal and external stakeholders. Their educational background includes a degree in Radio Broadcasting and Communication and Media Studies.