Donna Coyle

Donna Coyle has a diverse work experience spanning over several years. Donna currently works at Ofgem as a Lead Operations Manager, a position they have held since June 2023. Prior to their current role, they worked as an Operations Manager at Ofgem from January 2022 to June 2023. Before joining Ofgem, Donna worked at Webhelp UK, where they held the position of Operations Manager from May 2013 to January 2022. Donna'sresponsibilities included managing a 220 FTE operation focused on customer relations, new joiner customer base, and complex accounts. Additionally, they were extensively involved in performance management and coaching. Donna also worked as a Team Leader at Webhelp UK from May 2011 to May 2013, where they led a team of high-performing Customer Experience Leaders and supported daily site management. Prior to their tenure at Webhelp UK, they worked at T-Mobile as a Team Leader from July 1999 to June 2009. During their time at T-Mobile, Donna excelled in the onboarding process and retention of new hires and managed a team of 12 coaches. Donna also mentored over 20 staff members to attain Trainer and Team Manager level positions.

Donna Coyle attended St Stephen's High School. No information is available regarding their degree or field of study.