James Crump is an experienced professional in regulatory economics and policy development, currently serving as the Head of Smart Metering at Ofgem since June 2016, where leadership in the Faster Switching programme's Delivery Strategy workstream is a key responsibility. Prior to this, Crump held positions including Conduct Risk Management at Avant, Principal Policy Adviser at Which?, and Technical Manager at RSA, demonstrating a robust background in consumer credit, retail banking, and regulatory compliance. Crump's earlier experience at the Financial Conduct Authority and Ofgem further highlights expertise in policy development, economic analysis, and stakeholder engagement across various forums. Crump holds a Bachelor of Arts in Economics from Durham University.
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