Jignasa Pandya

Compliance Manager at Ofgem

Jignasa Pandya has a diverse work experience spanning over several years.

Jignasa began their career as a Supervisor at Renfrew Sub Post Office in 2011, where they were responsible for providing quality customer service, training team members, and ensuring compliance. Jignasa held this position until 2016.

In 2016, Jignasa joined Post Office Ltd as a Customer Service Consultant. Jignasa continued to deliver excellent customer service until 2019.

Jignasa then transitioned to Santander UK, where they worked as a Customer Tele Service Consultant from February to June 2019.

Jignasa joined Ofgem in 2019 as an Operation Officer and later advanced to the role of Assistant Manager, focusing on the government's energy efficiency scheme called ECO. In this role, they oversaw compliance and assurance for obligated energy suppliers across the UK. Jignasa held this position until October 2021.

Subsequently, Jignasa served as the Manager of Supplier Compliance at Ofgem from October 2021 to August 2022.

Currently, they hold the position of Compliance Manager at Ofgem, starting from August 2022.

Jignasa Pandya obtained a Master's Degree in Quality Management from the University of the West of Scotland, graduating in 2014. Prior to that, they pursued an MSc in International Marketing from the same university from 2007 to 2009. The field of study for their MSc in International Marketing was not specified.

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