Joann Cook has been with Ofgem since June 2014, starting as a Business Support Manager and currently holding the position of Senior Delivery Manager in the Retail Directorate. Prior to Ofgem, Joann worked at the Department for Work and Pensions (DWP) for over 15 years, holding various roles within the organization. With a focus on roles related to business support and consumer engagement, Joann has a strong background in managing and delivering projects in the energy and government sectors.
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