Jolene Hepper

Jolene Hepper has a diverse work experience history. Jolene most recently worked as a Senior Compliance Investigator at Ofgem starting in October 2022. Prior to that, from December 2020 to October 2022, they served as a Case Manager - Automatic Enrolment Compliance and Enforcement at The Pensions Regulator.

Before transitioning into the regulatory field, Jolene had roles at LV=, where they worked as a Financial Crime Consultant from February 2019 to November 2020 and as a Customer Service Representative/Administrator from August 2018 to February 2019.

Jolene also had a venture as a B&B Owner at La Vista Bed & Breakfast from June 2016 to July 2018. Jolene and their husband were responsible for all aspects of the business and were recognized for their outstanding customer service.

Jolene began their career in law enforcement as a Detective Constable with the Metropolitan Police from October 2005 to May 2016.

Overall, Jolene has built a well-rounded career, gaining experience in compliance, enforcement, financial crime, customer service, business ownership, and law enforcement.

Jolene Hepper obtained a Bachelor of Science (BSc) degree in Psychology from the University of Reading, where they studied from 2000 to 2003. In terms of additional certifications, they completed the "Project Management for Non-Project Managers" course at QA Ltd in April 2023. Moreover, Jolene has also obtained the "Professionalising Investigation Programme (PIP) 2 Investigator accreditation - Serious and Complex Investigations" from the Metropolitan Police, although specific details regarding the month and year of obtaining this accreditation are not available.