Mark Mc Givern

Mark McGivern is a Senior User Researcher with over a decade of experience across finance, government, education, adtech, and tax & accounting in both the US and the UK. Currently, Mark is engaged as a Senior User Researcher at Ofgem and volunteers with U.S. Digital Response. Mark's expertise includes qualitative and quantitative research methods, as well as effective stakeholder management to promote user-centered design principles. Mark is also a dedicated mentor in the UXPA Mentorship program, committed to fostering the next generation of UX professionals. Mark has completed a Professional Certificate in User-Centered Design from the University of Washington and holds a PG Diploma in Computing & Information Systems from Ulster University.