Paula McMahon

Paula McMahon has a diverse background in digital communications and content management. Paula is currently working as the Head of Digital Communications at Ofgem since September 2022. Before that, they were a Senior Digital Manager at Allen & Overy from September 2021 to August 2022, where they focused on product management, user experience, engagement, and capability development.

Prior to Allen & Overy, Paula held various roles at The Law Society, starting as a Digital Communications Manager from April 2014 to October 2015 and then moving on to become the Head of Digital and Brand from November 2015 to December 2020. During their time at The Law Society, they were responsible for digital strategy, content and experience management, brand management, operational excellence, and stakeholder engagement.

Before The Law Society, Paula worked at the National Children's Bureau, where they served as the Head of Content from April 2013 to April 2014. In this role, they managed the publishing service and publishing house, overseeing the production and distribution of print and digital resources. Paula also had responsibilities in strategic planning, financial management, marketing, and team management.

Paula's earlier work experience includes roles as a Senior Editor at Quarto Publishing from May 2003 to August 2005, a Production Editor at Thomson Learning EMEA from October 2000 to April 2003, and a Development Editor at Oxford University Press from September 1999 to September 2000.

Overall, Paula McMahon has a strong background in digital communications and content management, with experience in strategic planning, team management, branding, and stakeholder engagement.

Paula McMahon has a diverse education history. From 1996 to 1998, they pursued a Masters degree in Gender, Society & Culture at Birkbeck, University of London. Following this, they studied Marketing Communications, obtaining a CAM Diploma from London Metropolitan University between 2007 and 2008. Prior to that, from 1989 to 1992, they completed their Bachelor of Arts (hons) in Philosophy & Politics at the University of Sunderland.

Paula also possesses several additional certifications. In 2023, they obtained a certification in Content Strategy from Content Design London. In 2022, they acquired a 2-day Advanced Content Design course certification from the same institution and an SEO certification from HubSpot Academy. Furthermore, in 2020, they obtained the Google Analytics Individual Certification from the Google Digital Academy (Skillshop). In 2016, they received a Scrum Product Owner certification from the Scrum Alliance. Additionally, in 2013, Paula achieved the Prince2 Practitioner certification, though the institution is not specified. Lastly, Paula holds a CELTA qualification from Cambridge English Language Assessment, but further details such as the obtained month and year are not provided.