OGC Global
Michael Pease is a highly skilled Senior Data Analyst at OGC Global since April 2023, specializing in data-driven strategy and customer experience optimization. Prior experience includes a notable tenure at Wayfair, where Michael advanced from Customer Advocacy Team Member to Senior Analyst, developing a comprehensive reporting suite of dashboards for large audiences and utilizing SQL and Python for data management and automation. Additional roles include AmeriCorps Fellow at Tenacity, Paralegal/Case Manager at Iannella and Mummolo, and Shipping/Receiving Manager at Museum Reproductions, Inc. Michael holds a Bachelor of Arts in International Relations and History from Boston University and furthered education at General Assembly.
OGC Global
OGC is a boutique research and consulting firm specializing in data-driven strategy, innovation testing, and CX program design and optimization. Our mission is to empower companies to capture their customer experience, identify areas of improvement, and advance towards happier customers. We employ a hands-on approach to consulting: we follow a comprehensive discovery process, apply advanced data analysis to provide real-time data visualization, draw conclusions collaboratively in cross-functional teams, and employ workshops to foster action.