Brian Rogers

Brian Rogers, CM, has extensive experience in customer experience and process improvement, currently serving as an Expert Customer Experience Analyst and Lead Strategy Analyst at OGE Energy Corp. since October 2007. In these roles, Brian leads cross-functional projects and conducts statistical analyses to develop predictive models. Previous positions at OGE include Supervisor of Credit and Collection Administration, where operational costs were reduced by $200K while overseeing a diverse staff of 25, and Process Designer, focusing on enhancing enterprise processes. Prior to OGE, Brian worked at Alcatel-Lucent from June 1998 to October 2007, serving as Supervisor of Materials and Logistics and supporting a team of 15 analysts to achieve $19M in quarterly revenue in the messaging product line. Brian holds a B.S. in Education from the University of Central Oklahoma.