Luke Nix is an experienced IT professional with a demonstrated history of leading technical teams and managing service desk operations. Currently serving as the Service Desk Team Leader at OGE Energy Corp. since February 2020, Luke has successfully navigated significant transitions such as the COVID-19 pandemic and migrations to new systems like M365 and ServiceNow. Prior roles include Information Technology System Administrator and Help Desk Manager at APMEX, Inc., where Luke implemented cost-effective hardware solutions and managed a Helpdesk team. Luke began their career at Chaparral Energy, tackling IT support for both in-office and remote users. Educational qualifications include a Bachelor of Science in Computer Science from the University of Phoenix.
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