Carl Hillier

Carl Hillier has a diverse work experience spanning various industries. Carl is currently working at OGL Software as the Head of Operations (Profit4) since October 2022. Prior to that, they served as the Head of Software Support and Delivery Services for a brief period in August-October 2022. From July 2017 to August 2022, they held the position of Customer Experience Manager at OGL Software.

Before joining OGL Software, Carl worked at Water Plus Business as an Operations Manager from October 2016 to July 2017. In this role, they were responsible for strategic planning, execution, and continuous improvement of call center operations.

Carl also worked at Next Customer as the National Operational Sales and Service Delivery Manager from April 2016 to October 2016. In this position, they managed multiple offices across the UK and oversaw a large team.

From 2012 to 2015, Carl worked at Sage in various roles. Carl served as the Head of Sales UK South, leading and developing team managers and business consultants. Carl also held the role of Regional Sales Manager, UK North & Belfast, where they successfully achieved revenue targets and led the most successful team in the division.

Prior to Sage, they worked at Synapse as a Sales & Training Manager from August 2010 to August 2012. In this role, they managed and trained learners, exceeding all targets set by the company.

Carl also worked at Co-op Insurance as a Business Development Coaching Manager from March 2008 to August 2010. Their responsibilities included recruiting, training, and developing employees across multiple sites.

Additionally, they have experience as a Young Persons Consultant at The Children's Society from February 2006 to November 2007. In this role, they provided training and mentoring to vulnerable young people and raised awareness of the charity's work through speaking engagements.

Overall, Carl Hillier has a strong background in management roles and a proven track record of achieving targets and improving operational efficiency.

Carl Hillier attended The Wey Valley School and Sports College from 1998 to 2003. Carl then enrolled at Weymouth College from 2003 to 2005, where they pursued a field of study in Design and Visual Communications, General. In March 2022, they obtained a certification in Omnichannel Customer Experience Management (CX) from Udemy.