André Sena possesses extensive experience in telecommunications and project management, with a career spanning from 1995 to the present. Currently serving as an Analista III at Oi since May 2010, André specializes in technology project implementation for call centers and leads customer service projects. Prior roles include Senior Relationship Analyst at Brasil Telecom Callcenter, overseeing technology projects and managing the migration to Oi, and earlier positions at Brasil Telecom and Alcatel-Lucent focused on project control and telecommunications support. André's foundational experience began at EDS Group, contributing to technology implementations, and early in the career at Trilha as a Telecom Technician. Educational qualifications include a degree in Technology from Estácio and studies at Faculdade Rogacionista.
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