Kátia Rolim has over a decade of experience in channel development and business process analysis, having worked at Oi S.A from 2009 to 2016 in various roles, including Manager of URA Management. Currently, Kátia serves as a Senior Manager of Voice Channels and Automation at Oi and also holds a managerial position at Nio. Kátia completed an MBA in Digital Business at MBA USP/Esalq in 2023 and has a background in Marketing from Universidade Estácio de Sá.
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