Leonardo Iunes is a seasoned IT Infrastructure and Operations Manager with over 20 years of experience in major telecommunications companies, previously specializing in areas such as development, operations, architecture, and monitoring of critical services. At Oi Soluções, they currently oversee the maintenance of cloud services and digital service channels while applying ITIL 4 methodologies and agile practices to enhance operational efficiency and security. Previously, Iunes held multiple positions at Oi, including IT Specialist and Systems Analyst, where they demonstrated expertise in integrating systems and managing complex projects. Iunes graduated with a Bachelor's degree in Data Processing from Centro Universitário UNA in 2002.
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