Raul Rocha is a leader in IT operations with extensive experience in managing microcomputer services, structured cabling, and corporate network support. Currently serving as the Operations Leader at Oi S.A since 2015, they specialize in IT service management using frameworks like ITIL and have a strong foundation in project management with an MBA. Previously, Raul coordinated technical support teams at Brasiltelecom and managed IT infrastructure projects, implementing technological solutions to enhance operations. Raul holds a Bachelor's degree in Information Systems and additional postgraduate qualifications in Network Computing.
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