Fadhia Vassor

Operations Support Manager at OJCommerce

Fadhia Vassor has extensive experience in operations and customer service roles. Fadhia is currently working as an Operations Support Manager at OJCommerce, where they plan and manages crew schedules, enforces compliance with labor and safety standards, and addresses team performance issues. Previously, they worked at Chewy, starting as a Customer Service Representative and then progressing to become a Customer Service Representative Supervisor. In this role, they coordinated staffing and resources, empowered employees to resolve problems independently, and prepared detailed reports. During their time at Chewy, they also briefly worked as a Human Resources Recruiter, contributing to effective hiring and improving employee morale and retention.

Fadhia Vassor completed an Associate of Arts (AA) degree in International Business from Keiser University-Ft Lauderdale in the years 2015-2017. Following that, they pursued a Bachelor's degree in Political Science from Barry University from 2018-2021. Most recently, they enrolled in Barry University again to pursue a Master of Public Administration (MPA) degree in the field of Public Administration and Social Service Professions from 2022-2023.

Links

Timeline

  • Operations Support Manager

    October, 2021 - present