Chrystal C.

Chrystal C. is an experienced customer success professional with a Bachelor's degree in Communication Studies from Texas State University-San Marcos. With a history of roles in customer service and account management, Chrystal served as an Account Manager at ACTIVE Network from July 2016 to August 2021, where relationships with Public Sector Customers were prioritized to enhance retention and engagement. Following that, Chrystal took on positions at DocuSign as a Senior Customer Success Manager and currently works as an Associate Customer Success Manager at Okta. Previous experience includes roles at the City of Carlsbad as an Office Specialist II, facilities coordination for the City of San Marcos, and a customer service role at H-E-B Grocery, demonstrating versatility and a strong commitment to customer satisfaction across various sectors.