Doris Chen

Doris Chen is a Senior Customer Success Manager at Okta, Inc., where they manage a portfolio of Enterprise customers in the Bay Area, delivering exceptional experiences to enhance efficiencies and realize ROI. With over 15 years of experience in customer success, Doris previously held key roles at Oracle, including Director of Implementation Success for Cloud Applications in APAC and Senior Principal Customer Success Manager for ERP Cloud. Doris holds a Bachelor’s Degree in Operations Management Information Systems from Northern Illinois University and an MBA in Management Information Systems from DePaul University, graduating with distinction.