Iris Hsu is a seasoned professional with extensive experience in sales operations and strategic renewals, currently serving as Senior Manager, Strategic Renewals at Okta since August 2016. In this role, Iris Hsu provides deal strategy and discount guidance across multiple sales segments and leads projects aimed at minimizing customer churn. Prior to Okta, Iris Hsu worked at Axcient as a Sales Operations Specialist, where focus was on automating processes within Salesforce and managing operational projects for product launches. Additional experience includes account management at LeapFILE, where Iris Hsu oversaw product changes and website rebranding initiatives, and program coordination at VMware, where analysis of program metrics and employee engagement strategies was key. Iris Hsu holds a Bachelor of Science degree in Environmental Economics and Policy from the University of California, Berkeley.
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