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Irwin Wong

Customer Success Manager at Okta

Irwin Wong is a seasoned customer success professional with extensive experience in client engagement and relationship building. Currently, as a Customer Success Manager at atSpoke since August 2020, Irwin has successfully collaborated with On Demand Workforce Leaders to enhance the platform's usage and foster a community of advocates. Prior experience includes roles at Square, where Irwin served as an Escalations Specialist focusing on customer retention and coaching a large international team, as well as a Customer Support Specialist excelling in customer satisfaction metrics. Irwin's earlier career includes significant achievements as a Training Store Manager at Jamba Juice, where sales were significantly increased, and as a Real Estate Agent at McCauley, Wilson, & Butterfield, where client engagement was prioritized. Irwin holds a Bachelor of Science in Business Administration with a focus on Marketing from San Jose State University.

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San Francisco, United States

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Okta

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Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 8,950 organizations, including JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers.


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