Jared Forney

Jared Forney is a Research Operations Principal at Okta, Inc. in San Francisco, CA, focusing on enabling the product research team to gather effective insights from customers to enhance user experiences. With a Master's degree in Human Computer Interaction/Design from Indiana University, Jared has extensive experience in UX research and design, previously holding positions at Kiavi, Process eXperience Architecture Group, and the U.S. Department of Justice. Throughout their career, Jared has emphasized collaboration and open dialogue in the design process, aiming to empower others to contribute to better design outcomes. They have successfully managed significant growth in research resources and built a comprehensive research repository at Okta.