Michael Dy is an accomplished professional with extensive experience in customer success, account management, and software development. Currently serving as a Senior Customer Success Manager at Okta and a Client Account Executive at GlassHouse.io, Michael drives successful solutions and customer outcomes. Previously, at Citrix, Michael held the role of Director of Customer Success APJ, focusing on customer value, retention, and product expansion across the APJ region, along with significant contributions as Senior Regional Manager for ANZ Professional Services. Early career achievements include key positions at Web105 and Viper Communications, where Michael developed e-commerce content management systems and led software development projects. Michael holds a Bachelor's degree in Business (Information Management) from the University of Western Sydney.
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