Mike K. is a seasoned technical support professional with extensive experience in delivering high-quality support to major organizations. Currently serving as a Mission Critical Technical Support Engineer at Okta since August 2022, Mike previously worked at VMware from June 2020 to August 2022 as a Technical Support Engineer, where contributions included senior-level support and collaboration with R&D to resolve product issues. Earlier roles include IT Systems Specialist at Novatech, Inc., where Mike was responsible for system uptime management, and positions in technical support and electronics at P&F USA, Inc. and PBD Worldwide. Mike holds a degree from Georgia State University and graduated from Mountain View High School.
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