Paul Walker

Paul Walker is an accomplished Technical Enablement Manager specializing in Presales Security at Okta since April 2025, focusing on Identity and Access Management (IAM) and Identity Governance. Prior to this, Paul held multiple managerial roles at Cloud Software Group (formerly Citrix) from April 2017 to February 2025, including Manager of Customer Enablement, where leadership of a team of five involved the development of onboarding and training programs to enhance customer adoption and software efficacy. As Manager of Technical Support Enablement, Paul guided a team of nine to improve technical support efficiency through targeted training strategies. Earlier experience as a Lead Enablement Specialist involved troubleshooting and optimizing Citrix and NetScaler environments for better performance and security. Paul holds a Bachelor of Science in Computer/Information Technology Administration and Management from Florida Atlantic University and an Associate of Science in Computer and Information Sciences and Support Services from Keiser University.