SH

Soon Hwang

Associate Customer Success Manager

Soon Hwang holds a Bachelor of Arts in Political Science and Government from The George Washington University. With diverse experience spanning various roles, Soon served as an Operations Associate at The Hub Project, focusing on tech onboarding and privacy management software implementation. Previous positions include an Operations Intern at The Hub Project, where project management for intern projects was a key responsibility, and a Congressional Intern with US Congress, managing casework and processing immigration applications. Additionally, Soon's experience at Okta included roles in customer success, where responsibilities involved monitoring customer performance and supporting customer success initiatives. Most recently, as a Business Development Intern at Electo Analytics, Soon conducted research and improved user experience on the platform. Seasoned in event management and customer service, Soon's career is marked by a commitment to efficiency and effective communication.

Location

Chicago, United States

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