Okta
William O'Brien is a seasoned technical support and engineering professional with extensive experience in customer support and implementation across various technology companies. Currently serving as a Mission Critical Developer Support Engineer at Okta since March 2023, O'Brien previously held roles at strongDM as a Sr. Customer Support Engineer and at Pluralsight as a Senior Implementation Engineer, where significant contributions included enabling high-value enterprise deals and managing on-premise implementations. Other notable positions include support-focused roles at Device42, Scalr, Planview, and Troux Technologies, where responsibilities encompassed overseeing support organizations, customer liaison duties, and managing change control processes. O'Brien's background features an educational foundation with a Master's Degree in Computer and Information Systems Security from Western Governors University and a Bachelor's Degree in Management Information Systems from The University of Texas at San Antonio.
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Okta
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Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 8,950 organizations, including JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers.