Will Spence is an experienced Customer Success leader with a strong background in SaaS, particularly in MarTech, EdTech, and AI sectors. They currently serve as the Solutions Management Team Lead for EMEA at Oktopost, where they apply their extensive expertise to drive customer satisfaction and engagement. Will has previously held roles at OBRIZUM, UK Home Office, and Perkbox, successfully managing global teams and contributing to strategic policy development and customer success initiatives. Will's academic background includes a Bachelor's Degree in Sociology from the University of Birmingham.
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