Hao L.

Hao L. is a senior product manager at OKX since April 2023, specializing in knowledge base management, helpcenter, and chatbot solutions. Prior experience includes serving as assistant manager and business product manager at Shopee from July 2019 to December 2022, where responsibilities encompassed product planning for warehouse and return management systems, strategic alignment with business goals, and data analytics. Previously, Hao L. held several roles at NatSteel Holdings Pte Ltd from August 2015 to July 2019, including planning manager for mesh products, leading end-to-end supply chain processes in the APAC region, and driving automation projects to enhance productivity. Educational qualifications include a Master of Business Administration from Quantic School of Business and Technology, a Master of Science in Supply Chain Management, and a Bachelor of Engineering in Industrial and System Engineering, both from the National University of Singapore.