Nicolas Soffer is currently the LDQA Manager at OKX, bringing over 15 years of experience in customer experience, people, and process management. They previously worked at Covalen as the Employee Engagement Manager and at Cpl Integrated Services, where they held roles as Automation Lead and Team Leader. Additionally, Nicolas has a strong background in journalism, having written for Diario La Segunda, Prensafutbol, and La Tercera. They hold a degree in Journalism from Universidad Diego Portales and have achieved certifications in ITIL and Lean Six Sigma.
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