Salah Ali is a seasoned professional with a strong background in customer service and sales, currently serving as a Senior Customer Service representative at OKX since May 2024. Prior experience includes roles at Accenture as an Inside Sales Representative and Content Moderator from October 2021 to February 2024, where Salah Ali excelled in interpreting complex policies, achieving high accuracy rates, and collaborating with cross-functional teams to enhance operational processes. Earlier experience as a Customer Service Specialist at Al-shaibni Group involved providing bilingual support and maintaining customer satisfaction while adhering to company policies. Salah Ali holds a Master of Business Administration in Project Management from Limkokwing University and a Bachelor of Business Administration from Techno Global.
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