Udesh Kumar

Udesh Kumar is an experienced professional in risk quality analysis and customer support, currently serving as a Risk Quality Analyst and Trainer at OKX since July 2021. Prior to this role, Udesh worked at NCS Global Technology Sdn Bhd as a Transaction Quality Analyst from November 2019 to May 2021, and at PayPal from September 2012 to August 2019 as a Resolution and Protection Executive, managing customer disputes and account legitimacy assessments. Udesh's career began as a Customer Service Representative at Maxis from August 2010 to August 2012. Udesh holds a Diploma in Telecommunications Engineering from Multimedia College and a Bachelor of Technology in Telecommunications Engineering from SMK La Salle Klang, along with further education from Wawasan Open University.