RB

Robert Bishop

Chief Operations Officer at Olery B.V.

Robert Bishop has a diverse work experience that spans over several years. Robert currently holds the position of Chief Operations Officer at Olery B.V., a role they assumed in January 2022. Before becoming the COO, Robert served as the Manager of Operations and Chief Customer Officer at the same company. Robert also worked as the Head of Customer Success, where they were responsible for managing customer relationships and ensuring their overall satisfaction with the company's products. Prior to joining Olery B.V., Robert worked as a Student Support Manager at Laureate International Universities from February 2011 to April 2015. Robert also gained experience at TomTom as a Supervisor in Customer Care, where they monitored the performance of customer support representatives and conducted quality monitoring of customer contacts. Robert started their career as an English Language Teacher at Revolutio Formation, where they scheduled classes, taught individuals and groups, and liaised with potential customers.

Robert Bishop began their education at Reid Kerr College from 1999 to 2001, where they obtained a degree in Communication and Media Studies. Following this, they went on to attend the University of Aberdeen from 2001 to 2005, where they earned a Master of Arts (MA) degree in English Literature and History (Scandinavian).

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Previous companies

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Timeline

  • Chief Operations Officer

    January, 2022 - present

  • Manager of Operations

    November, 2021

  • Chief Customer Officer

    September, 2020

  • Head of Customer Success

    August, 2016

  • Customer success specialist

    November, 2015