Allison Jackson

Allison Jackson is a highly skilled Senior ServiceNow ITSM Implementation Analyst at Olin since July 2018, specializing in designing solutions for business workflows and ITSM requirements while fostering strong relationships with stakeholders. Prior to this role, Allison served as a ServiceNow Administrator at NISA Investment Advisors, LLC, from February 2014 to June 2018, where responsibilities included creating and managing service catalog workflows, modules, and reports. Allison's early career includes a position as a Support Center Analyst at Shelter Insurance Companies, where call quality and support documentation were improved, and a role as Managing Editor for The Missouri Miner, overseeing the production of a weekly newspaper. Allison holds a Bachelor of Science degree in Information Technology & Business Management Systems from Missouri University of Science and Technology.