Charisma Riley is an experienced engineering and technical writing professional currently serving as a Process Engineer in Global Operations at Ollion since October 2023. Prior to this role, Charisma held positions in process engineering and technical writing at various companies, including 2nd Watch and Abbott. Charisma's background includes significant expertise in documentation support for R&D across the medical technology sector and identity protection industries, as well as educational support for special needs children. Charisma's education includes a Bachelor of English Language and Literature from Southern New Hampshire University and attendance at Santa Clara University and California State University - East Bay.