Jose Scharon

Service Desk Specialist 2 at Olmec Systems LLC

Jose Scharon is a skilled IT professional with extensive experience in service desk and technical support roles. Currently serving as a Service Desk Specialist 2 at Olmec Systems LLC since February 2023, Jose has previously worked as a Service Desk/Field Service Engineer at CompuWorks Ltd. and as a Service Desk Specialist at SmartSource, where responsibilities included managing strict SLA time frames and ticket escalation. Notably, at Franklin Land Trust, Jose completed a full file migration for an internal server and implemented a VPN solution for remote access. With a Bachelor's degree in Computer Science from Massachusetts College of Liberal Arts, along with a history of teaching assistive technologies at Berkshire Community College, Jose combines technical expertise with a commitment to user support and education.

Location

North Adams, United States

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Olmec Systems LLC

Technology is great for business – when it’s working. When it’s not, nothing gets done. And while some people may not think it’s a big deal to duck out early when they can’t get online, your business loses money from IT downtime. That’s why everything Olmec offers you centers around one thing: minimizing technology problems and getting your staff back to work and we do it by becoming your outsourced IT consulting company located in New Jersey.


Employees

51-200

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