Benjamin Sadler

Benjamin Sadler is an experienced Customer Success professional with a background in managing client relationships and operational efficiencies across the restaurant and customer service sectors. Currently serving as Customer Success Lead, Enterprise at Olo, Benjamin oversees a book of business worth over $11M, focusing on innovative integration projects and enhancing internal processes. Previous roles at Shake Shack included Senior Customer Success Manager and Programs and Systems Specialist, where Benjamin optimized technology platforms and managed customer support teams. Benjamin's early experience at Zerve and Owning New York further established a strong foundation in customer service and operational management. Benjamin holds a Bachelor's Degree in Communication Studies from San Francisco State University and a certification in Product Management from General Assembly.