Brit Mckay is an experienced customer support professional with a proven track record across multiple companies. Currently serving as a Delivery Support Specialist, Tier 2 at Olo since March 2023, Brit previously held the position of Product Support Specialist at ActiveCampaign from October 2020 to November 2022, consistently exceeding quality benchmarks. Earlier experience at Lightspeed Commerce included roles as a Product Specialist, Technical Support Specialist, and Customer Support Specialist, focusing on go-to-market strategy, onboarding, and complex issue resolution. Brit's customer service journey began at Xerox as a Customer Service Representative from November 2008 to December 2010, providing inbound support for a leading cellular services provider. A graduate of New Britain High School, Brit holds a High School Diploma in General Studies.
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