Caio Tochini

Caio Tochini is an experienced customer support professional, currently serving as Senior Team Lead at Olo since November 2021, following a role as Team Lead in the same department. Previously, Caio held notable positions at Wisely, including Senior Support Analyst and CX Manager, where responsibilities included managing a globally distributed team and fostering cross-functional relationships. Early career roles include Strategic Customer Experience Specialist at Lyft and Guest Relations Ambassador at The Walt Disney Company, showcasing a strong foundation in customer service, problem-solving, and team collaboration. Caio holds a Bachelor of Arts in Communication and Media Studies from Universidade Anhembi Morumbi and a certificate in Journalism from FAAP.