Diego Godoy

Diego Godoy is an experienced professional in customer onboarding and project management, currently serving as Senior Customer Onboarding Team Lead at Olo, where productivity has increased by 20% and onboarding processes have been streamlined. Previously, Diego held the role of Project Manager at Zippin, successfully leading customer success projects that resulted in a 15% profit increase. Experience at Olo as Customer Onboarding Lead included overseeing a team that reduced onboarding times and improved customer satisfaction scores. Additional roles include Travel Director at Remote Year, where cost reduction measures led to a 20% decrease in travel expenses, and Project Manager at Avianca Holdings, where the implementation of a crew planning tool significantly improved operational efficiency. Diego's career began with a marketing strategy role at Un techo para mi Pais. Diego holds a Bachelor Degree in Integrated Marketing Communications and an Advanced Diploma in Advertising from Escuela de Comunicacion Monica Herrera.