Emily Hone is an accomplished professional with extensive experience in customer success and project management. Currently serving as Customer Success Lead at Olo since July 2021, Emily has held multiple roles within the company, showcasing a commitment to client satisfaction and operational efficiency. Prior to Olo, Emily excelled as Senior Operations Manager at Vertoe, where responsibilities included managing a global partner network and significantly contributing to the company's growth. Earlier experience as Senior Project Manager at ibidmobile.net involved leading a team to support numerous fundraising projects and improving service delivery, while earlier roles at Star Staffing demonstrated strong leadership and team management skills. Emily holds a Bachelor of Arts in Visual Arts and Art History from SUNY New Paltz and a certification in HTML, CSS, and Web Design from General Assembly.
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