Izabela Louw

Izabela Louw is a seasoned software quality assurance professional with extensive experience in various roles, including Senior Software Quality Assurance Engineer at Olo and QA Analyst at MeetMindful. A background in hospitality began with a Bachelor of Business Administration in Hospitality Administration/Management and Business Management from Estácio, complemented by a Web Developer certificate from Galvanize. Early career roles included Guest Services Manager at Grand Bohemian Hotel Orlando and Customer Relations Assistant Manager at The Ritz-Carlton Hotel Company LLC, where significant improvements in customer satisfaction and revenue generation were achieved. Izabela possesses a strong foundation in project management, user research, and agile methodologies, with experience in developing user loyalty programs and analyzing revenue performance. Additionally, Izabela's journey began as a Professional Soccer Player at Cruzeiro Esporte Clube, showcasing a diverse skill set that extends beyond technology and hospitality.