Nick G. is an accomplished Enterprise Customer Success Manager at Olo since May 2021, with a focus on maintaining a 100% account retention rate and achieving 126% net recurring revenue in 2024 through a CEO-centric approach for 10 strategic enterprise brands. Previous experience includes serving as a Strategic Customer Success Manager at TransUnion, where Nick developed trusted relationships with key stakeholders, and as a Senior Customer Success Manager at Select Communications, managing 30 national accounts while identifying upsell opportunities. Nick's career began at Webex, where account management involved significant revenue responsibilities and successful customer onboarding processes. Academic credentials include a Master of Science in Business from National American University and a Bachelor of Science in Business from the University of Phoenix.
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