Micaela Jorge has over a decade of experience in customer care and support, currently serving as a Customer Care Supervisor at OLX Group since November 2014, following a role as a Customer Support Specialist. Prior experience includes positions as a Senior Customer Care Advisor and Customer Care Advisor at FixeAds from June 2013 to July 2022, and as a Salesperson at Zon Tv Cabo from April 2009 to December 2012, where responsibilities included customer recruitment and complaint management. Micaela also worked as a Journalist at O Correio de Pombal from October 2008 to March 2009, where duties involved content creation, event representation, and database management. Micaela holds a degree in Communication and Multimedia Education from the Polytechnic of Leiria, completed in 2007.
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