Helen Duong is an experienced professional in the field of data analysis and market intelligence, currently serving as the Market Intelligence Supervisor at BenefitMall since August 2020, where responsibilities include providing data analysis and consulting on health carrier notices and market trends. Prior to this role, Helen worked at LISI as a Product Specialist for Small Group Health Plans, focusing on market analysis and carrier product knowledge. Earlier positions include Large Group Data Analyst and Underwriter at Warner Pacific Insurance Services, where strategic planning for customized proposals took place, and as a Mortgage Underwriter at Wachovia, responsible for analyzing credit and ensuring compliance with lending guidelines. Helen holds a Bachelor of Arts degree in Art from San Jose State University.
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